1. General Information and Principles of Data Processing
We appreciate your visit to our website. The protection of your privacy and the safeguarding of your personal data, commonly referred to as personal information, during the use of our website are important concerns for us.
Personal data, as defined by Article 4 No. 1 of the General Data Protection Regulation (GDPR), includes all information relating to an identified or identifiable natural person. This encompasses information such as your first and last name, address, phone number, email address, and even your IP address.
Data for which there is no connection to your person, such as through anonymization, does not qualify as personal data. Processing (e.g., collection, storage, retrieval, querying, use, transmission, deletion, or destruction) according to Article 4 No. 2 of the GDPR always requires a legal basis or your consent. Processed personal data must be deleted once the purpose of processing has been achieved, and no legally mandated retention obligations remain.
Here, you will find information about the handling of your personal data when visiting our website. To provide the functions and services of our website, it is necessary for us to collect personal data about you.
We also explain the nature and scope of each data processing, the purpose, the respective legal basis, and the storage duration.
This privacy policy applies only to this website. It does not apply to other websites to which we merely provide a hyperlink. We cannot take responsibility for the confidential handling of your personal data on these third-party websites since we have no control over whether these companies comply with data protection regulations. Please inform yourself directly on these websites about how these companies handle your personal data.
2. Responsible Entity
Responsible for the processing of personal data on this website is:
Ljubav Europe GmbH
Dauchinger Straße 58-62
78056 Villingen-Schwenningen
Authorized Managing Director: Zoran Karanovic
3. Provision and Use of the Website/ Server Logfiles
a) Type and Scope of Data Processing
When you use this website without otherwise transmitting data to us (e.g., through registration or use of the contact form), we collect technically necessary data via server log files that are automatically transmitted to our server, including:
- IP address
- Date and time of the request
- Name and URL of the accessed file
- Website from which the access occurred (referrer URL)
- Access status/HTTP status code
- Browser type
- Language and version of the browser software
- Operating system
b) Purpose and Legal Basis
This processing is technically necessary to display our website to you. We also use the data to ensure the security and stability of our website.
The legal basis for this processing is Article 6(1)(f) of the GDPR. The processing of the mentioned data is necessary for the provision of a website and thus serves the legitimate interest of our company.
c) Storage Duration
Once the mentioned personal data is no longer necessary for displaying the website, it will be deleted. The collection of data for the provision of the website and the storage of data in log files are mandatory for the operation of the website. Therefore, there is no option for the user to object to this aspect. Further storage may occur in individual cases if required by law.
4. Use of Cookies
a) Type, Scope, and Purpose of Data Processing
We use cookies. Cookies are small files that are sent to the browser of your end device by us during your visit to our website and stored there.
Some functions of our website cannot be offered without the use of technically necessary cookies. Other cookies, on the other hand, allow us to perform various analyses. For example, some cookies can recognize the browser you are using when you revisit our website and transmit various information to us. We use cookies to facilitate and improve the use of our website. By using cookies, we can make our website more user-friendly and effective, such as by tracking your use of our website and determining your preferred settings (e.g., country and language settings). If third parties process information through cookies, they collect this information directly through your browser. Cookies do not cause any harm to your end device. They cannot execute programs and do not contain viruses. Various types of cookies are used on our website, the type and function of which are explained below.
Temporary cookies/session cookies
Our website uses so-called temporary cookies or session cookies that are automatically deleted when you close your browser. This type of cookie allows us to capture your session ID. This way, various requests from your browser can be assigned to a common session, and it is possible to recognize your end device during later visits to websites.
Permanent cookies
Our website uses so-called permanent cookies. Permanent cookies are cookies that are stored in your browser for a longer period and can transmit information. The respective storage duration varies depending on the cookie. You can delete permanent cookies independently via your browser settings.
Third-party cookies
We use analytical cookies to observe anonymized user behavior on our website.
Furthermore, we use advertising cookies. These cookies allow tracking of user behavior for advertising and targeted marketing purposes.
Social media cookies enable the establishment of a connection to your social networks and the sharing of content from our website within your networks.
Configuration of browser settings
Most web browsers are preset to automatically accept cookies. However, you can configure your respective browser to only accept certain cookies or none at all. We would like to point out that you may then no longer be able to use all the functions of our website.
Through your browser settings, you can also delete cookies already stored in your browser. Furthermore, it is possible to set your browser to notify you before cookies are stored. Since the various browsers can differ in their respective functionalities, we ask you to consult the help menu of your browser for the corresponding configuration options.
Disabling the use of cookies may require the storage of a permanent cookie on your computer. If you subsequently delete this cookie, you will need to disable it again.
b) Legal Basis
Due to the described purposes of use, the legal basis for processing personal data using cookies is Article 6(1)(f) of the GDPR. If you have given us your consent to the use of cookies based on a notice ("cookie banner") provided by us on the website, the legal basis is additionally Article 6(1)(a) of the GDPR.
c) Storage Duration
Once the data transmitted to us via cookies is no longer necessary for the purposes described above, this information will be deleted. Further storage may occur in individual cases if required by law.
5. Data Collection for Pre-contractual Measures and Contract Fulfillment
a) Type and Scope of Data Processing
In the pre-contractual phase and upon entering into a contract, we collect personal data about you. This includes, for example, your first and last name, address, email address, phone number, or bank details.
b) Purpose and Legal Basis for Data Processing
We collect and process these data solely for the purpose of contract execution or the fulfillment of pre-contractual obligations.
The legal basis for this is Article 6(1)(b) of the General Data Protection Regulation (GDPR). If there is additionally your consent, the legal basis is Article 6(1)(a) of the GDPR.
c) Storage Duration
The data will be deleted as soon as they are no longer necessary for the purpose of their processing.
Legal retention obligations may exist, such as commercial or tax retention obligations under the Commercial Code (HGB) or the Fiscal Code (AO). If such obligations to retain data exist, we will block or delete your data upon the expiry of these retention obligations.
6. Order Form
On our website, there is an order form that can be used for electronic pre-orders.
a) Type and Scope of Data Processing
Our data collection is limited to the following data:
- First and last name
- Phone number
- Email address
- Bank details
- Product name
b) Purpose and Legal Basis
The purpose of data processing is to properly process your order.
The legal basis for this is Article 6(1)(b) of the GDPR. The processing of data serves the fulfillment of a contract or is necessary for the implementation of a pre-contractual measure initiated by the data subject.
c) Storage Duration
The data will be deleted as soon as they are no longer needed for the purpose of processing.
Legal retention obligations may exist, such as commercial or tax retention obligations under the Commercial Code (HGB) or the Fiscal Code (AO). If such obligations to retain data exist, we will block or delete your data upon the expiry of these retention obligations.
7. Registration Option
a) Type and Scope of Data Processing
You can register on our website. When you register, we collect and store the data you enter into the input mask (e.g., last name, first name, email address). No data will be passed on to third parties.
b) Purpose and Legal Basis for Data Processing
Your registration is necessary for the use of certain content and services on our website or for the fulfillment of a contract or the implementation of pre-contractual measures. After registration, you are free to modify or completely delete the personal data provided during registration at any time.
The legal basis for processing, in the case of consent, is Article 6(1)(a) of the GDPR. If your registration serves the preparation of a contract, Article 6(1)(b) of the GDPR is an additional legal basis.
c) Storage Duration
The data collected during registration will be stored by us as long as you are registered on our website and will be deleted thereafter. Legal retention periods remain unaffected.
8. Data Transmission
We only disclose your personal data to third parties if:
a) You have given your explicit consent pursuant to Article 6(1)(a) of the GDPR.
b) This is legally permissible and necessary for the fulfillment of a contractual relationship with you or the implementation of pre-contractual measures pursuant to Article 6(1)(b) of the GDPR.
c) There is a legal obligation for the disclosure pursuant to Article 6(1)(c) of the GDPR.
We are legally obligated to transmit data to public authorities, such as tax authorities, social insurance agencies, health insurance funds, supervisory authorities, and law enforcement agencies.
d) The disclosure pursuant to Article 6(1)(f) of the GDPR is necessary to safeguard legitimate business interests, as well as for the assertion, exercise, or defense of legal claims, and there is no reason to believe that you have an overriding legitimate interest in not disclosing your data.
e) We engage external service providers, so-called data processors, for the processing of data under Article 28 of the GDPR, which are obliged to handle your data with care.
We use such service providers in the following areas:
- IT
- Logistics
- Telecommunications
When transmitting to external entities in third countries, i.e., outside the EU or the EEA, we ensure that these entities treat your personal data with the same care as within the EU or the EEA. We transmit personal data only to third countries where the EU Commission has confirmed an adequate level of protection or when we ensure the careful handling of personal data through contractual agreements or other suitable guarantees.
9. Job Application Possibility
a) Type and Scope of Data Processing
You can apply on our website or via email. When you apply, we collect and store the data you enter into the input mask or send us via email.
b) Purpose and Legal Basis
We process your data only for the purpose of handling your job application. No data will be passed on to third parties. The legal basis for processing is Article 88(1) of the GDPR in conjunction with Section 26 of the Federal Data Protection Act (BDSG) and additionally Article 6(1)(b) of the GDPR.
If you give us consent to be included in our applicant pool, the legal basis is Article 6(1)(a) of the GDPR.
c) Storage Duration
If we cannot offer you a position, we will store your data for a maximum of six months after the end of the application process, taking into account Section 61b(1) of the German Labor Court Act (ArbGG) in conjunction with Section 15 of the General Equal Treatment Act (AGG). The start of the period is the receipt of the rejection letter.
If you have given us consent to be included in our applicant pool, we will store your data for a maximum of two years.
d) Data Disclosure
Your data will only be disclosed to those entities involved in the decision-making process (responsible HR or departmental units, management, works council).
Furthermore, we are obligated to transmit your data to public authorities and institutions (e.g., public prosecutor's office, police, supervisory authorities, tax office, social insurance agencies, etc.).
Additional data recipients may be those entities for which you have given us your consent for data transmission.
10. Comment Function
a) Type and Scope of Data Processing
On our website, you can comment on posts. When you comment on a post, we collect and store the data you enter into the input mask. In addition to the comments you leave, information about the time of the comment input, and possibly the username (pseudonym) you chose, is stored and published. Furthermore, the IP address assigned by the Internet Service Provider (ISP) of the data subject is stored. No data will be passed on to third parties.
b) Purpose and Legal Basis
The data transmitted by you (e.g., the IP address) is collected for security reasons and in case the data subject violates the rights of third parties or posts unlawful content through a submitted comment.
There is no disclosure of these collected personal data to third parties unless such disclosure is legally required or serves the legal defense of the data controller.
The legal basis for processing personal data transmitted when using the comment function is Article 6(1)(a) of the GDPR, provided your consent is given. This consent can be revoked at any time. The legality of the data processing carried out before the revocation remains unaffected.
Another legal basis is Article 6(1)(f) of the GDPR.
We have a legitimate interest in processing data if the rights of third parties are violated or if unlawful content is posted. This serves the purpose of security in case someone writes unlawful content in comments and posts (e.g., insults, prohibited political propaganda, etc.).
c) Storage Duration
The comments and the associated data (e.g., IP address) are stored and remain on our website until the commented content is completely deleted or the comments must be deleted for legal reasons.
11. Contact Form
a) Type and Scope of Data Processing
On our website, we offer you the opportunity to get in touch with us through a provided form. As part of the submission process of your inquiry via the contact form, reference is made to this privacy policy to obtain your consent.
When you use the contact form, the following personal data from you will be processed:
- Salutation
- First name
- Last name
- Title
- Company
- Industry
- Position
- Street
- Street number
- Postal code
- City
- Country
- Email address
- Phone number
- Subject
b) Purpose and Legal Basis
Providing your email address serves the purpose of sending you a response via email in relation to your inquiry. When using the contact form, your personal data will not be disclosed to third parties.
The legal basis for processing is consent according to Article 6(1)(a) of the GDPR based on the consent declaration voluntarily provided by you below and revocable at any time for the future:
c) Storage Duration
The data you enter in the contact form will remain with us until you request deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after the completion of processing your inquiry).
This is without prejudice to mandatory legal provisions, especially retention periods according to the Commercial Code (HGB) or the Tax Code (AO).
12. Contact via Email
a) Type and Scope of Data Processing
You can contact us via email on our website. Our data collection is limited to the email address used for contacting us and any personal data you voluntarily provide during the contact.
b) Purpose and Legal Basis
The purpose of data processing is to be able to appropriately respond to your concerns. The legal basis for this is Article 6(1)(f) of the GDPR. There is a legitimate interest in processing the aforementioned personal data to be able to appropriately handle your concerns.
c) Storage Duration
The duration of the storage of the aforementioned data depends on the background of your contact. Deletion of your personal data regularly occurs if the purpose of communication has been fulfilled and storage is no longer necessary. This may result, for example, from processing your concern.
13. Newsletter
a) Type and Scope of Data Processing
On our website, you have the option to subscribe to a free, regular email newsletter. In order to send you the newsletter regularly, we need your email address.
For newsletter delivery, we use the so-called Double Opt-In procedure.
This means that we will only send you an email newsletter after you have explicitly confirmed that you consent to receiving the newsletter. We will then send you a confirmation email, asking you to confirm your desire to receive newsletters by clicking on a corresponding link.
This ensures that only you, as the owner of the provided email address, can register for the newsletter. Your confirmation must be made promptly upon receiving the confirmation email; otherwise, your newsletter registration will be automatically deleted from our database.
When you subscribe to the newsletter, we collect and store the data you enter in the input form (e.g., last name, first name, email address).
During newsletter registration, we also store the IP address registered by the Internet Service Provider (ISP), as well as the date and time of registration, to be able to trace potential misuse of your email address at a later time. In the confirmation email sent for verification purposes (Double-Opt-In email), we also store the date and time of the click on the confirmation link and the IP address registered by the Internet Service Provider (ISP).
b) Purpose and Legal Basis
The data collected during newsletter registration is used exclusively for the purpose of promotional communication through the newsletter.
The processing of your email address for newsletter delivery is based on your voluntarily given and revocable consent according to Article 6(1)(a) of the GDPR and § 7(2) No. 3 of the German Unfair Competition Act (UWG).
Additionally, the processing is based on Article 6(1)(f) of the GDPR due to our legitimate interest in documenting the necessary consent.
c) Storage Duration
Your email address is stored as long as you have subscribed to the newsletter. After unsubscribing from the newsletter, your email address will be deleted unless you have expressly consented to further use of your data.
14. Tracking and Analysis Tools
For an exact overview of the web analysis and social media tools we use, please refer to this link.
15. Data Security and Security Measures
We are committed to protecting your privacy and treating your personal data confidentially. To achieve this, we implement comprehensive technical and organizational security measures that are regularly reviewed and adapted to technological progress.
This includes the use of recognized encryption methods (SSL or TLS). However, data disclosed without encryption, such as through unencrypted email, may potentially be intercepted by third parties. We have no control over this. It is the responsibility of the respective user to protect the data provided by them through encryption or in other ways against misuse.
16. Changes to the Privacy Policy
We reserve the right to update this statement accordingly at any time if necessary.
17. Your Rights
Here you will find your rights regarding your personal data. Details can be found in Articles 7, 15-22, and 77 of the General Data Protection Regulation (GDPR). You can contact the responsible entity for more information (see point 2).
Right to Withdraw Your Data Protection Consent according to Art. 7(3) sentence 1 GDPR
You can revoke your consent to the processing of your personal data at any time with future effect. However, the legality of processing carried out before the withdrawal is not affected.
- Right to Information according to Art. 15 GDPR
You have the right to request confirmation as to whether we process personal data concerning you. If this is the case, you have the right to obtain information about this personal data and additional details, such as processing purposes, categories of processed personal data, recipients, and the planned duration of storage or criteria for determining the duration.
- Right to Rectification and Completion according to Art. 16 GDPR
You have the right to request the immediate correction of inaccurate data. Taking into account the purposes of processing, you have the right to request the completion of incomplete data.
- Right to Erasure ("Right to be Forgotten") according to Art. 17 GDPR
You have the right to erasure if processing is not necessary. This is the case, for example, if your data is no longer necessary for the original purposes, you have revoked your data protection consent, or the data has been unlawfully processed.
- Right to Restriction of Processing according to Art. 18 GDPR
You have the right to restriction of processing, for example, if you believe that the personal data is inaccurate.
- Right to Data Portability according to Art. 20 GDPR
You have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format.
- Right to Object according to Article 21 GDPR
You have the right to object at any time, for reasons arising from your particular situation, to the processing of certain personal data concerning you.
In the case of direct marketing, you, as the data subject, have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is related to such direct marketing.
- Automated Individual Decision-Making, Including Profiling, according to Article 22 GDPR
You have the right not to be subject to a decision based solely on automated processing, including profiling, except in the cases mentioned in Article 22 GDPR.
Decision-making based solely on automated processing, including profiling, does not take place.
- Complaint to a Data Protection Supervisory Authority according to Article 77 GDPR
Furthermore, you can file a complaint at any time with a data protection supervisory authority, for example, if you believe that the processing of data is not in accordance with data protection regulations.